Shipping policy

CELEBRATION CAKES, CHRISTMAS ORDERS AND SWEET TREATS: CLICK AND COLLECT ONLY

We don't post or courier cakes. All celebration cakes, Christmas orders and sweet treats are collected from:

The Fat Fox, 1 Trafalgar Road, Rathdown Lower, Greystones, Co. Wicklow, A63 XW29

Collection hours: 8.30am to 2pm.

- You choose your collection date and time slot when you order.
- Please collect on that date and within that time slot. If you can't make it, email thefoxandtheflour@gmail.com in advance.
- Orders that are not collected on their collection date cannot be refunded.
- Some Christmas items open for orders on 1 December.

Travelling with your cake
Keep your cake on a flat, secure surface, such as the car boot or the front passenger footwell. Once your cake has been collected, we can't accept responsibility for damage caused during transport. For the best experience, serve your cake on the day of collection. If you collect it the day before, keep it refrigerated overnight and serve at room temperature.

WEDDING CAKES: DELIVERED NATIONWIDE

- We deliver our wedding cakes anywhere in Ireland. Delivery and setup fees are agreed when you book.
- Your cake is scheduled to arrive 2 to 3 hours before your event begins. We can't be responsible for delays caused by events outside our control, such as severe weather or traffic.
- Someone must be available to receive the cake at the agreed time. If no one is available, the cake will be returned to our premises and an additional delivery fee will apply.
- If you choose to collect your wedding cake instead, we can't accept responsibility for damage once it leaves our premises.

QUESTIONS

Email thefoxandtheflour@gmail.com and we will be happy to help.